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Redirects - Redirection

This feature allows for the redirection of users visiting a particular page. This can be useful when redirecting a short URL to a necessarily long URL.

  • Create a Redirect
  • Remove a Redirect
  • Search Existing Redirects

Create a Redirect

To add a redirect:

  1. Use the pull-down menu to select the type of redirection needed—temporary or permanent.
    • The Temporary 302 setting will not update the visitor’s bookmarks.
    • The Permanent 301 setting will notify the visitor’s browser to update its records.
  2. Enter the URL you would like to redirect, using the pull-down menu and corresponding text box.
    • You may use the All Public Domains option to redirect all domains controlled by your cPanel accounts.
  3. In the redirects to field, enter the URL to which you would like to redirect users.
    • You must specify a protocol in this field, such as http://, https://, or ftp://.
  4. Select whether to redirect with or without www. preceding the URL, using the following options:
    • When you select Only redirect with www, only users who type www in front of the page name will be redirected.
    • When you select Redirect with or without www., you will redirect all users regardless of whether the www. prefix is included with the URL.
    • When you select Do Not Redirect www., users who type www. with the URL will not be redirected.
  5. Click the Wild Card Redirect box if you wish to redirect all files within a directory to the same filename in the new directory.
    • Example: When wild card redirects are active, if example1.com redirects to example.com, then a visitor trying to access example1.com/pic.jpg will be redirected to example.com/pic.jpg.
  6. Click Add.
    • You may test the redirect by clicking the link under Directory in the Current Redirects table. This will take you to the original domain, which should be redirected, if it is properly configured.

PICK Important: You cannot edit a redirect using this screen. If you wish to modify a redirect, you will need to delete and then recreate it.

Remove a Redirect

To remove an existing redirect:

  1. Click the Circle_X_button3.gif button corresponding to the redirect you would like to remove.
  2. Confirm that you would like to remove the redirect by clicking Yes.
    • To keep the redirect, click No.

Search Existing Redirects

You may also search through existing redirects:

  1. Enter the search criteria into the Search field.
  2. Click Go.
Results matching your search criteria will populate the list. You may sort the list of redirects by clicking on any heading. The redirects will be sorted according to the attribute you clicked (for example, Directory or Type).

Do I have access to the tech support center 24 hours 7 days a week?

Yes, our technical support center is open 24 hours 7 days a week to provide our customers service, around the clock. You can receive Live Chat and Phone service from our 24 / 7 available customer support team for immediate


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