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File Transfer Protocol (FTP) allows you to manage the files associated with your website. cPanel comes complete with an FTP server that is pre-configured and easy to use.
Note: You will only see the FTP Accounts icon if your system administrator has enabled FTP services on your server.
If you are the website owner, and your system administrator has enabled FTP services, your FTP access should already be configured. You can use your cPanel account username and password to log in to FTP. You can also set up FTP accounts for additional users.
Important:
username@example.com
where example.com
represents your domain name. If you enter the login information in this way, your server can have multiple FTP accounts across multiple websites.
The addition of an FTP account will allow users to access the domain's folder on the server's hard disk.
To create an FTP account:
/$dir
will not be allowed to access the parent directory but will be able to access /$dir
and all of its subfolders.
If you experience problems when you attempt to upload files with FTP, you may need to adjust the quota to allow more disk space for your account.
The FTP Accounts table allows you to manage existing FTP accounts.
To search for a specific FTP account:
To change an existing FTP account's password:
The quota limits the amount of data that a user can upload to your server.
To change an FTP account's quota:
Note: You will be unable to use quotas if your system administrator has selected to use ProFTP. ProFTP does not support quotas. For more information, please contact your system administrator.
To remove an FTP account:
When you configure an FTP client through this interface, a script will download to your computer. When you run this script, the FTP client will automatically be opened, configured, and connected to your FTP server.
FileZilla or Core FTP websites for Windows computers, or the Cyberduck website for Mac computers.
To configure an FTP client:
The FTP client will automatically open, configure itself, and connect to your FTP server. Then, you will be free to manage your website’s content. If you encounter problems when you try to automatically configure your FTP client, make sure your client is properly installed on your computer. If problems persist, consult your FTP client’s documentation.
Note: If you experience problems when you attempt to log in to your FTP account, consult the Manual Settings shown on the FTP Accounts screen to ensure that you have used the correct login.
If you need to see who has accessed your site with FTP, you can view this information in the raw access log files for your website.
You can download these log files from the cPanel Raw Access Logs screen. FTP logs will include ftp_log
in the filename.
Important: Before you can access these logs, you must navigate to the Raw Access Logs interface and select Archive logs in your home directory at the end of each stats run. The logs will be available after the system processes them.
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