The YEGOHOST Support Center

Give us a feedback

Full Names
Your message/Feedback

Phone Number

+250 788 867 447

+1 405 602 9804


Social Network

Locate us

Head Office

La Bonne Adresse House

2nd Floor, Near UTC

KN 2, Round About

Kigali, Rwanda


The Internet makes your business successful and YEGOHOST provides support as an expert in e-business and web hosting. Whatever your needs are for online success, we offer the right solution!

Anonymous FTP


The Anonymous FTP interface allows you to define how anonymous users interact with your FTP server.

note Note: You will only see the Anonymous FTP icon if your system administrator has enabled both FTP services and anonymous FTP.

Anonymous FTP Controls

ALERT! Warning: We strongly recommend that you deny anonymous users the ability to upload files to your FTP server. This setting will prevent malicious software uploads, which can harm your website.

To configure Anonymous FTP Controls:

  1. Select the checkboxes for any permissions you wish to allow.
  2. Deselect the checkboxes for any permissions you wish to deny.
  3. When you are finished, click Save Settings.

When users log in to anonymous FTP, they must format usernames as, where represents the user's domain name. This formatting requirement directs your server to the correct public_ftp directory. If a user fails to include a domain name, one of the following errors will appear:

  • If your server uses PureFTP as the FTP server, users will receive a 421 Can't change directory to /var/ftp/ message.
  • If your server uses ProFTP as the FTP server, users will receive a 530 Login Authentication Failed message.

Anonymous FTP Welcome Message

You can set a message that anonymous FTP users will see when they connect to your FTP server.

To save a welcome message:

  1. Enter the message that you wish visitors to see in the text box.
  2. Click Save Message.

Do I have access to the tech support center 24 hours 7 days a week?

Yes, our technical support center is open 24 hours 7 days a week to provide our customers service, around the clock. You can receive Live Chat and Phone service from our 24 / 7 available customer support team for immediate

Click here to see contact